StartupsHK

Hong Kong's Tech Startup Community

  • #SUMHK Feb 20: How to UX your Startup's Product or Service

    • 19 Feb 2012
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    • SUMHK user interface user testing ux
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    1922280599

    The simple answer is: you don't.

    Unless your product or service has no human touchpoints, then your product or service *is* the UX - and you should be thinking about this from day one.

    This talk is part rant, part workshop/roundtable.

    The rant will cover:

    • why UX is not a verb a brief history of UX
    • a brief overview of some lean UX techniques.

    The workshop/roundtable will cover:

    • you talking about your startup, how it's user centred (or not)
    • some quick wins to make it more user centred

    As usual, the meeting is at BootHK, 19/f, 231-233 Queen's Road East in Wan Chai and will start at 7:30pm.

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  • Users Know: Your Users Are Doing Something Surprising

    • 15 Apr 2010
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    • ui testing user interface user testing
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    Your Users Are Doing Something Surprising

     

    This post is for all of you lucky enough to have a product with real users. Way back before you had users, or even a product, you probably went through a process to figure out what you should build. During that process you may have written user stories and work flows that described, in various levels of detail, how your users would perform each expected task. But you know who didn’t read your user stories? That’s right: your users.

     

    via usersknow.blogspot.com

    How to learn better from your users.

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  • 10 Useful Usability Findings and Guidelines - Smashing Magazine

    • 12 Apr 2010
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    • cunning linguist lean startup user testing
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    10 Useful Usability Findings and Guidelines

    • By Dmitry Fadeyev
    • September 24th, 2009

    Everyone would agree that usability is an important aspect of Web design. Whether you’re working on a portfolio website, online store or Web app, making your pages easy and enjoyable for your visitors to use is key. Many studies have been done over the years on various aspects of Web and interface design, and the findings are valuable in helping us improve our work. Here are 10 useful usability findings and guidelines that may help you improve the user experience on your websites.

    [By the way, did you know we have a brand new free Smashing Email Newsletter? Subscribe now and get fresh short tips and tricks on Tuesdays!]

    1. Form Labels Work Best Above The Field

    A study by UX Matters found that the ideal position for labels in forms is above the fields. On many forms, labels are put to the left of the fields, creating a two-column layout; while this looks good, it’s not the easiest layout to use. Why is that? Because forms are generally vertically oriented; i.e. users fill the form from top to bottom. Users scan the form downwards as they go along. And following the label to the field below is easier than finding the field to the right of the label.

    via smashingmagazine.com

    This is a useful list of how to make your site or application more usable.

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  • Lean Usability Testing: Current Best Practices and Resources | A State Space Traveler

    • 17 Feb 2010
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    • lean development usability user testing
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    After my first post%u2019s philosophical bent, here%u2019s something specifically targeted at startups. In preparation for a team meeting to discuss our usability testing strategy, I assembled everything I could find on the most current best practices for lean usability testing. This was originally a text file, but here is the blog post version with proper attribution (let me know if I missed anyone).

    Last Tuesday I attended Andres Glusman%u2019s presentation on lean usability testing at the NYC Lean Startup meetup (at Meetup.com%u2019s HQ).

    Of all the startup events I%u2019ve been to so far in NYC, none was so dense with interesting and actionable information as Andres%u2019 presentation. So I would highly recommend you check out the slides embedded below.

    Lean Usability
    via astatespacetraveler.com

    This is a good collection and summary of resources for usability testing. I'm hoping to start using some of these soon, in particular I'm interested in trying out usertesting.com, let me know if you have any experience with that site.

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  • Always Be Testing: 8 Services For Usability Feedback - ReadWriteStart

    • 14 Jan 2010
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    • Customer Development lean development testing ui testing user testing
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    uservoice_logo_jan10.jpg1. UserVoice

    silverback_logo_jan10.jpg2. Silverback

    feedbackarmy_logo_jan10.jpg3. Feedback Army

    usertesting_logo_jan10.jpg4. UserTesting

    ideascale_crowdsound_jan10.jpg5 & 6. IdeaScale and Crowdsound

    getsatisfaction_logo_jan10.jpg7.GetSatisfaction

    utest_logo_jan10.jpg8. UTest

    via readwriteweb.com

    This is an excellent list of the various sites that are related to testing and feedback. Click thru for detailed summaries of each.

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  • Usability Testing Tips – Be a Good Turk Boss – Mechanical Turk Tips

    • 8 Jan 2010
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    • Customer Development mechanical turk metrics testing user testing
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    The Faces of Mechanical Turk

     

    Photo Credit: Waxy.org

    Earlier I wrote about my impressions using Mechanical Turk to run the Feedback Army Usability Testing Service. Here I write about my favorite part, dealing with the workers and taking care of them.

    What to Pay on Mechanical Turk

    What you pay will affect the turn around time of responses and to some extent their quality. Some people won’t even bother if the pay is too low. I found people will review websites for $0.25-$0.30 but I changed the pay to $0.45-$0.50 and stuck with it.

    via blog.feedbackarmy.com

    This is a good summary to help get you started with using Mechanical Turk effectively for user testing your site or app. I'm interested in trying this out, has anyone here tried this?

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